Shipping Policy

Thank you for shopping with us. We are committed to processing and delivering your order as efficiently as possible. Please review our shipping policy below.

Order Processing

• Orders are typically processed within 1–3 business days after payment has been received.
• Orders are processed Monday through Friday, excluding public holidays.
• If there is an unexpected delay in processing your order, we will contact you using the information provided at checkout.

Shipping Times

Estimated delivery times begin once your order has been dispatched.

• Domestic deliveries: Typically 2–7 business days.
• European Union deliveries: Typically 3–10 business days, depending on the destination country.
• International deliveries (outside the EU): Typically 7–21 business days, depending on the destination, customs processing, and local postal services.

Please note that these are estimated delivery timeframes and are not guaranteed unless expressly stated.

Shipping Costs

Shipping charges are calculated at checkout based on the delivery destination, shipping method selected, and order size. Any applicable shipping fees will be displayed before you complete your purchase.

Order Tracking

Where available, you will receive a shipping confirmation email containing tracking information once your order has been dispatched.

Customs, Duties, and Taxes

For orders shipped outside the European Union, import duties, taxes, customs fees, or other charges may apply. These charges are the responsibility of the customer and are determined by the destination country's customs authorities.

Delivery Delays

While we strive to meet the estimated delivery times, delays may occur due to factors beyond our control, including severe weather, customs inspections, carrier disruptions, or periods of high shipping demand.

If your order has not arrived within a reasonable period after the estimated delivery timeframe, please contact us so we can assist in locating your shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. We are not responsible for delays or additional costs resulting from incorrect or incomplete addresses. If you notice an error, please contact us as soon as possible. We cannot guarantee changes once an order has been processed.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us promptly. We will work with the shipping carrier to investigate the issue and, where appropriate, arrange a replacement, refund, or other suitable resolution in accordance with applicable consumer protection laws.

Contact Us

If you have any questions about shipping or your order, please contact our customer support team using the contact information provided on our website.